Upselling is not always bad
I went into Dunkin Donuts to buy some bulk coffee. I had a coupon, and with it, the whole bean coffee they sell wasn’t a bad price. A funny thing happened when I went to pay for it, though. The cashier (are they still called that?) tried to upsell me - and I am actually glad she did.
It seems when you buy one pound of coffee, the second is a third of its normal price. I had no idea, but the cashier clued me in.
I was surprised by this incident for two reasons. First, the discount isn’t advertised on the display materials in the store. Second, I’m sure the woman behind the counter made minimum wage. The fact that she even bothered to try to upsell me was surprising.
So I was just upsold and I appreciated it. Who knew?
October 26th, 2007 at 2:57 pm
Awww… a happy story! yay for your coffee score!
(I love dunkin donuts coffee)